Return Policy:
We accept returns within 30 days of purchase. Returned products must be un-opend with all original safety seals. Refunds occur within 2-3 business days of return. Customers are liable for original shipping and handling charges and the cost of return.
Please check your order carefully before submitting. Contact us immediately (preferably before we ship it) at
staff@petrx.com
or you can telephone us toll free at (888) 889-1814 if you need to make changes to your order.
If you discover an error after receiving your package, send us an email at
staff@petrx.com
. Save the box and packaging for return. We will advise the appropriate warehouse return address, or issue a FedEx “Call Tag”.
Errors made by petrx.com will be remedied free of charge.
Return Address
Returns Dep.
5740 Corsa Ave, #106
Westlake Village, CA, 91362
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If you have any questions not addressed in our shipping policy, please contact us at
STAFF@PETRX.COM
or call our toll free number (888) 889-1814.